ISO9000 quality standard contributes to our manufacturing, supply of products and customer services more efficient. Every step in these processes is standardized under the requirement of ISO9000, and a complete procedure is implemented to prevent and rectify problems. It improves, not just in production process, but also the ability to solve problems under systematic methods. RCL has benefited from ISO 9000 after acquiring the certificate in Sept. 2004. Our Policy a) To respect our employees, to provide products to the highest standards of quality; b) To centre upon customer’s satisfaction, to strive for excellence in all we do to meet customer’s requirements; c) To surpass customer’s expectations through continuous improvements throughout the company.